Privacy Policy

Last updated: October 2026

This website (srsfms.in) is owned and operated by Safe Ride Services, which runs the brand SRS - Water Tank Cleaning & Solution ("SRS", "we", "us") and provides mechanized water tank cleaning services in Kolkata. This page explains what information we collect when you visit this website or contact us, and how we use it.

Information we collect

• Information you give us directly — your name, phone number, WhatsApp messages, building/area details, and any other information you share when you call, WhatsApp, or message us to book a service or ask a question.
• Information collected automatically — when you visit this website, we (via the Meta Pixel) may collect standard technical data such as your browser type, device, pages viewed, and actions like clicking "Call" or "WhatsApp" buttons.

How we use this information

• To respond to your enquiry and schedule/confirm your tank cleaning service
• To send you booking confirmations, reminders, invoices, and money receipts over WhatsApp
• To measure and improve our Facebook/Instagram advertising, using the Meta Pixel to understand which ads lead to enquiries
• To show you relevant ads for our services on Facebook and Instagram (via Meta's advertising tools)

Sharing of information

We do not sell your personal information. We share limited technical data with Meta (Facebook/Instagram) through the Meta Pixel, solely to measure ad performance and show relevant ads, in line with Meta's own data policy. We do not share your name, phone number, or booking details with any third party for marketing purposes.

Cookies

This website uses the Meta Pixel, which may set cookies in your browser to help us understand ad performance. You can control or disable cookies through your browser settings at any time.

Data retention

We retain booking and contact information for as long as reasonably necessary to provide our services, maintain business records (including GST-compliant invoices), and meet legal obligations.

Your choices

You can ask us to tell you what information we hold about you, or to delete it, by contacting us using the details below. You can also stop messages from us at any time by simply telling us on WhatsApp or call.

Contact us

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top.